Privacy Policy
BTI Consulting Service
Effective Date: June 2026
Website: bticonsultingservice.com
Contact: admin@bticonsultingservice.com
BTI Consulting Service respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, submit a form, register for a training, request services, or otherwise interact with us online.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Phone number
Organization or agency name
Job title or role
Mailing address, if provided
Training registration information
Consultation or service inquiry information
Information submitted through contact forms, surveys, applications, or document upload fields
Any other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as:
IP address
Browser type
Device type
Pages visited
Date and time of visit
Referring website
General website usage data
Cookies or similar tracking technologies, if enabled
We collect only the information reasonably necessary to operate our website, respond to inquiries, provide services, improve our programs, and communicate with users.
2. How We Use Information
BTI Consulting Service may use collected information to:
Respond to questions, messages, or service inquiries
Provide consulting, training, research, assessment, or educational services
Process registrations, submissions, or requests
Communicate updates about services, trainings, meetings, or resources
Maintain internal business records
Improve website functionality and user experience
Evaluate program interest, attendance, or outcomes
Protect the security and integrity of our website
Comply with legal, contractual, or administrative obligations
We do not sell personal information.
3. Forms, Surveys, and Submissions
Our website may include contact forms, registration forms, quarterly update forms, group listing forms, surveys, or other submission tools.
When you submit information through these tools, the information may be used to respond to your request, manage services, track program participation, verify group listings, prepare reports, or communicate with you about related matters.
Please do not submit sensitive personal, medical, mental health, legal, financial, or confidential information through website forms unless specifically requested and you understand how the information will be used.
4. Training, Consulting, and Program Information
If you register for a training, consultation, assessment, or related service, we may collect information necessary to provide that service. This may include your name, email address, agency or organization, role, training status, attendance information, certificate information, and related administrative details.
Information collected for training or consulting purposes may be used for enrollment, communication, reporting, certificates, billing, program evaluation, or service improvement.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website performance, remember user preferences, understand traffic patterns, or support analytics.
Cookies are small files stored on your device. You may be able to disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.
If we use third-party analytics tools, such as Google Analytics or similar services, those providers may collect information according to their own privacy policies.
6. Third-Party Services and Links
Our website may link to third-party websites, forms, platforms, learning management systems, payment processors, scheduling tools, survey platforms, or other outside services.
These third-party websites and services have their own privacy policies and practices. BTI Consulting Service is not responsible for the privacy practices, content, or security of third-party websites.
Examples may include, but are not limited to:
Online training platforms
Survey or form platforms
Payment processors
Email communication tools
Scheduling platforms
Partner organization websites
Social media platforms
You should review the privacy policy of any third-party website or service before submitting information.
7. How We Share Information
BTI Consulting Service may share information only when reasonably necessary, including with:
Service providers who help operate our website, email, forms, payment systems, training platforms, or administrative systems
Partner organizations when necessary to provide a requested service, training, event, or program
Contractors or consultants assisting with business operations
Government, legal, or regulatory authorities if required by law
Organizations or agencies when reporting is required under a contract, grant, training agreement, or service agreement
We do not sell or rent personal information for marketing purposes.
8. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, online form, email system, or electronic storage method is completely secure. You should avoid sending highly sensitive information through standard website forms or unsecured email.
9. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law, contract, grant requirements, tax obligations, insurance needs, dispute resolution, or legitimate business purposes.
When information is no longer needed, we may delete, de-identify, archive, or securely store it according to our internal practices.
10. Email Communications
If you provide your email address, we may use it to respond to your inquiry, provide requested information, send training or service updates, or communicate about relevant programs.
You may request to stop receiving non-essential communications by contacting us at:
admin@bticonsultingservice.com
Transactional or administrative messages, such as training access, invoices, certificates, or service-related updates, may still be sent when necessary.
11. Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected information from a child under 13, we will take reasonable steps to delete that information.
12. Sensitive Information
BTI Consulting Service provides services related to training, wellness, organizational psychology, public safety, veterans, first responders, behavioral health systems, and related topics. However, this website is not intended to collect confidential clinical, medical, legal, or emergency information.
Do not use this website to submit emergency information, crisis information, protected health information, legal case details, or confidential records unless specifically instructed through a secure and appropriate process.
If you are experiencing an emergency, call 911. If you are in emotional distress or experiencing a suicidal crisis, call or text 988 in the United States.
13. Your Privacy Choices
You may contact us to:
Request access to personal information you previously provided
Ask us to correct inaccurate information
Request deletion of information, when legally and practically permissible
Opt out of non-essential email communications
Ask questions about how your information is used
Requests can be sent to:
admin@bticonsultingservice.com
We may need to verify your identity before fulfilling certain requests.
Some information may need to be retained for legal, contractual, accounting, security, or legitimate business reasons.
14. Users Outside the United States
BTI Consulting Service is based in the United States. If you access our website from outside the United States, your information may be processed and stored in the United States.
If BTI Consulting Service collects or processes personal information from individuals in the European Union, United Kingdom, or other jurisdictions with specific privacy laws, additional rights or disclosures may apply.
15. Pennsylvania and United States Privacy Notice
BTI Consulting Service operates in the United States and may serve individuals, agencies, organizations, and businesses in Pennsylvania and other states.
We do not sell personal information. If applicable law provides additional privacy rights, we will respond to valid requests as required.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
17. Contact Us
For questions about this Privacy Policy or how your information is handled, contact:
BTI Consulting Service
Email: admin@bticonsultingservice.com
Website: bticonsultingservice.com
BTI Consulting Service is a Certified Service-Disabled Veteran-Owned Small Business (SDVOSB) committed to evidence-based consulting and training.
© 2026 BTI Consulting Service, LLC. All Rights Reserved.
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